Privacy Policy

1. Introduction

House Alert ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property monitoring service.

Please read this Privacy Policy carefully. By accessing or using our service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you register for our service, express interest in obtaining information about us or our products and services, or otherwise contact us. This may include:

• Name
• Email address
• Phone number (optional)
• Billing information
• Property information you wish to monitor

Usage Information

We automatically collect certain information when you visit, use, or navigate our service. This information may include:

• Device information (browser type, operating system, IP address)
• Log data (access times, pages viewed, time spent on pages)
• Information about your interactions with our service
• Property data collected through our monitoring service

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our service
• Improve, personalize, and expand our service
• Understand and analyze how you use our service
• Develop new products, services, features, and functionality
• Communicate with you about updates, security alerts, and support
• Send you marketing and promotional communications (with your consent)
• Process your transactions
• Monitor and analyze trends and usage

4. Sharing Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf.
• For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.
• For Legal Purposes: We may disclose your information where required to do so by law or in response to valid requests by public authorities.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

Our security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Secure data storage practices

6. Your Data Protection Rights

Depending on your location, you may have certain data protection rights, including:

• The right to access, update, or delete your information
• The right of rectification
• The right to object
• The right of restriction
• The right to data portability
• The right to withdraw consent

To exercise any of these rights, please contact us using the contact information provided below.

7. Children's Privacy

Our service is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@housealert.com
Address: 123 Main Street, Suite 100, San Francisco, CA 94105